– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
When someone is calling your company, they have a good reason for doing so. The last thing you want to do is force them to listen to a dull and unwelcoming greeting.
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Website: https://www.freshworks.com/assets/resources/freshcaller/ebooks/BusinessVoicemailGreetings_Freshcaller.pdf
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
A voice-over actor will not simply read from the script given to them. They study and understand the content in details so that they are able to deliver your message properly and also customize the tone of the message according to your requirement. For instance, if the objective is to sell your product or service, then the message can be in a more persuasive tone.
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Here are 15 business voicemail greetings to keep your clients and boost your credibility: You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you. You've reached [your name] at [your company]. I'm sorry, but I'm temporarily unavailable.
I’ve got a question though. Is it possible to have a video about the difference between “wait on” and “wait for”?
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Also, if you have multiple employees, then put some thought into picking a voice. Which would be a better fit – a male or a female voice? Ultimately, you want to choose a voice that best reflects your industry and brand.
8. We could be in, we could be out. You could leave us a message and later find out.
Along the way, voice mail usage also suffered significant drops. People not only stopped leaving voice mail messages, they stopped listening to voice mail messages received. In 2012 Vonage, a voice over Internet Protocol (IP) carrier, tracked an 8 percent drop in voice mails left for users. Even worse, Vonage saw a 14 percent drop in people even bothering to listen to voice mail messages others left for them. The company has not released updated stats, but I’d assume the decline continues five years later.
Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they …