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Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
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For example, think about the type of person who would call your lumber shop, Southside Lumber Wholesalers. You’ll probably see business owners and contractors reach you most often.
Also, if you have multiple employees, then put some thought into picking a voice. Which would be a better fit – a male or a female voice? Ultimately, you want to choose a voice that best reflects your industry and brand.
1. After Business Hours IVR Script. Create a separate, after-business-hours IVR menu. Some of your customers may be unaware of your business hours. A pre-recorded IVR prompt should be there to answer customers even when the staff is not available.
If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
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Scripts for voice mail greetings, Auto Attendant Messages, IVR Voice prompts, PBX, VOIP phone greetings and messages. Sample Scripts for business phone greetings and messages.Example scripts for Cell phone, Mobile Phone, Smart Phone voicemail greeting. Hear samples of scripts for your voicemail and auto attendant.
***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
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While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Packages start at $50 for studio-quality, professional phone greetings, prompts & messages on hold.
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Auto-attendants, telephone messages and voicemail greetings that are created and produced quickly! Voice over services - Phone Greeting Demos To get started - Email your script for a quote. And choose a narration style from the demos above.