3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
19. Howdy, you’ve reached [employee name]’s voicemail field. [Employee first name] no longer works for [company name]. Please name our major line at [phone number] and we’ll be cheerful to connect you with a most modern team member who can aid.
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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
Generally, these greetings should be brief for an individual. State your name and a query for the caller's information. You can also include a backup number for people to reach you if you like. For an organization, it's a good idea to announce your standard office hours. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting.
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6. Once you get the tone, you can record your greeting, and then press ‘OK’, and press ‘OK’ again or press ‘Play’ to listen to your greeting.
If you need more information about our professional voicemail greetings, contact us now and let’s get things started.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.