from Time Management for System Administrators: Stop Working Late and Start Working Smart
1.) Herzlich willkommen bei der Mustermann GmbH. Leider ist das Büro derzeit nicht besetzt oder Sie rufen ausserhalb der Geschäftszeiten an. Sie können aber gerne eine Nachricht hinterlassen, oder eine Email an [email protected] schreiben. Vielen Dank für Ihren Anruf.
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Then when you return, be sure to update your greeting again. A dated voicemail greeting with irrelevant information is not well received. And it won’t reflect well on you or your business.
19. Howdy, you’ve reached [employee name]’s voicemail field. [Employee first name] no longer works for [company name]. Please name our major line at [phone number] and we’ll be cheerful to connect you with a most modern team member who can aid.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
I have amnesia and can’t come to the phone at the moment. I feel stupid talking to everyone that I don’t know. So why don’t you forget about leaving your original message, and instead tell me my name and something important about myself. Thanks a lot.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
2. IVR Scripts for Customers on Hold. If all your agents are busy, leaving customers unattended is the recipe for bad reviews about your business. This greeting can come in handy when your callers are on hold
If you have a Hosted CloudPBX with SpringCom; the customer services and support team are operating as usual, and available via 1300 857 194 for support, adds, moves or changes to your system.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
New voicemail & password setup. Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account. From your wireless phone, press and hold 1 or the Voicemail key. Select your language preference. Create a 7 to 15-digit password. Select your preferred greeting.
Brief voicemail greetings can display your intelligence as a business. They can save your callers time and keep your messages on-point.
Website: https://behavioralhealthconnection.net/blog/3-ways-improve-your-therapist-voicemail-script
Monday—to do items in your organizer If you have voice mail waiting, this is a good time to listen to it and transcribe any messages.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Website: https://startup.unitelvoice.com/professional-business-voicemail-greetings