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For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
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Yes, you can be charged. This depends on the service. For example, Spectrum’s Voice Residential Services Price Guide charges $3.95 for voicemail.
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
I read an English story named “Charlotte’s Web” and I saw this sentence “You needn’t feel too badly.” Is that a correct sentence?
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
That's why I would definitely resist any temptation to leave any kind of joke message, even if it seems very clever, suitable or relatively benign. People might love it the first time they hear it. The eighth time is definitely going to annoy them. Fa5t3r December 4, 2013
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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.