In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
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You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
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If you end up in a prolonged game of phone tag despite your best voice mail efforts, it may be best to schedule a face-to-face appointment or a planned phone conversation at a specific time for cases that require a real discussion about test results or treatment options. Veterinary practices Marketing About the Author Roxanne Hawn View Bio Related Content Animal Health 7 Email Marketing Strategies and When to Use Them Animal Health Can You Repeat That? Animal Health Stronger veterinary marketing in the age of online scrolling LinkedIn YouTube Facebook Instagram Twitter Copyright ©2021 AmerisourceBergen Corporation. All Rights Reserved.
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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
1. After Business Hours IVR Script. Create a separate, after-business-hours IVR menu. Some of your customers may be unaware of your business hours. A pre-recorded IVR prompt should be there to answer customers even when the staff is not available.
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3. Howdy, right here’s [your name]. I’m sorry I’ve omitted your name. Whilst you allow your title, quantity, and explanation for calling, I’ll receive aid to you as promptly as that you just can be ready to assume.
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You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed