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6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.
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If you get a person’s voice mail, give the date, the time you called, your name, your phone number, and a short message.
If you don’t know what to say in your voicemail, here’s a few pointers to get you started: Make sure that you’re not yelling into the phone and the message is recorded in a somewhat quiet area. If the message is for work, try to keep it professional and avoid mistakes, if possible. If you’re working in retail, apologize for not picking up and note that you will call them back. Regardless of your occupation, try to keep the message short. It shouldn’t be longer than 25 seconds. If the voicemail is personal, feel free to leave a silly, short message that lets the caller know it’s you.
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
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We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
I am so sorry I missed your phone call that I was expecting for many time. When you can please leave me a message and I immediately get back to you. Thank you.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
This method overwrites the current night message, so you will have to follow these steps in the new year to re-record your night message. Press the button designated as the Night Mail retrieval (enter password if asked) Press option 8 Press option 1 Press option 7 Speak at tone Press # to save Hangup or press speaker button to end Put your phone into night mode following your usual process upon end of year closure. Aria 24, Aria 130 & Aria 300 Phone Systems To change an existing voice mail greeting, you must be on the Attendant/Admin handset which is usually the first extension number in your range i.e 100 or 101 From this handset, dial Trans/Pgm then 61 followed by the # key. You will hear a prompt when to start recording the greeting and when you are finished simply press the Hold/Save key. Your new message should now play where the previous greeting used to. Updating Avaya Phone Systems Greetings
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4.) Bienvenue chez John Doe. Vous pouvez nous contacter pendant les heures de bureau du lundi au jeudi de 9h à midi et de 14h à 16h et le vendredi de 9h à midi. Nous vous invitons à nous donner votre demande par mail sur [email protected] et nous reviendrons vers vous dès que possible. Merci.
That information cascades into business-wide and individual voicemail boxes. You can address broad business concerns in your company inbox. And individual department heads can speak more distinctly about how they handle customer concerns.
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP