7. IVR Script for Holiday Closure. What happens when customers call you during holidays? There's no human agent to attend to them or inform them about the holiday closure.
8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
6.) Welcome to John Doe. Due to maintenance, we can not take your call at the moment. You're welcome to write an email to [email protected]. Your mail will be answered by our employees as soon as possible. We apologize for the temporary restriction! Thank you for your understanding
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
Toggle navigation Entry Level Internship All Login/Register Home Job Search Central Use Your Phone Like a Professional Use Your Phone Like a Professional Phone Etiquette
8. We could be in, we could be out. You could leave us a message and later find out.
Callers might reach Sales, Order Fulfillment, or Management sub-menus before finding a voicemail. The head of Sales would use their position further narrow down the intent of the caller, based on their path through the automated system. As a result, this voicemail could be appropriate:
› Url: https://www.purshology.com/blog/2020/04/16/18-voicemail-greeting-examples-to-help-you-record-the-perfect-one/ Go Now
And, if you cannot write your own scripts and require some help, for just $175, the Grasshopper team can both script your greeting and record it for you as well. And, the best part is that for customers who have opted for the Max Plan, this service is free.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
Learn how to create a professional business voicemail greeting for any job or industry.
– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.
Website: https://www.androidauthority.com/how-to-set-up-voicemail-on-android-1173574/
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
Hi, you’ve reached (your name) office. Either I’m away from the desk or on another line. Please leave me a brief message with your name and contact number so I can call you back. If this is an emergency, call me on (your cell phone number).