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*** IMPORTANT: If you have professional recordings already uploaded to your system YOU MUST CONTACT US FIRST before changing anything you these changes below may overwrite your day to day professional recordings. Call us on 1300 889 792 ***

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It is important that the voicemail greeting be brief but also action oriented. Do you want your caller to leave you a message? Or perhaps they should call another extension to reach an assistant or office manager in your absence? Get to know the business phone system that you are using and take advantage of its features. Some phone systems allow the caller to press a digit, such as 0 to transfer to another extension rather than having to end the call and dial another extension. This type of function can be extremely useful, especially if other people in the office can handle the calls that are incoming to your phone while you are away from your desk, or out of the office.
Let’s take a look at how making educated assumptions about caller intent and actions can keep your voicemails short and informative. .

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Why Your Business Should Have a Business Voicemail Greeting. A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch.
Here are some helpful links to help you record voicemail greeting that is clear and professional. Record your phrases for recording a great voicemail greeting here. Record yourself and compare it with a native speaker. Hear Georgie giving helpful feedback to other students on their voicemail greetings.

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On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
-Hi. I’m probably home. I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.

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Your greeting should let the caller know who they have reached, what is the persons status ( out of the office, in the office but in meetings etc), when the caller can expect to receive a call back and instructions on what to do if the call is urgent. About Us Forms Tutorials and Reference GuidesSample Voicemail Greetings Changing Unity Voicemail Greeting Settings Telephone Products Ordering Information - Cabling Requests Data and Voice Construction and Design Guidelines Telecommunications Services: Questions & Answers WebEx - Online Collaboration for Faculty & Staff Related Websites Contact ACC Media Relations Annual Security Report Board of Trustees CIP Emergency Institutional Résumé Office of the Chancellor Public Information Act Student Success Rates CARES Act Reports Title IX Report an Incident Report a Problem With This Page Accreditation Mission, Vision & Values ACC Bookstore Catalog Course Schedule FERPA Gainful Employment Mental Health Resources Property Taxes - Notice to Taxpayers Syllabus & Curriculum Vitae Request Transcripts Home About ACC Academic & Career Programs Admissions Paying for College Student Support Campuses Austin Community College District

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– Hello. You have reached Tim’s office. I cannot answer the phone right now but I will return your call as soon as possible. Please leave a message if it is urgent or you can call my secretary on the extension (number). If this call is regarding a query, you can logon on to our website (website’s name) and leave a message.

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    This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.

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    Listing Results General Voicemail Greeting For Business 48 Results Phone number Mobile phone Contact us Customer service

    When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
    Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.

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    That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.

    That's why I would definitely resist any temptation to leave any kind of joke message, even if it seems very clever, suitable or relatively benign. People might love it the first time they hear it. The eighth time is definitely going to annoy them. Fa5t3r December 4, 2013
    By default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. If you do not want to have transcription for your messages, ask your admin to disable it for you.

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    Now getting professional voicemail greetings for your business is very simple. You can simply do it by using Grasshopper’s Voice Studio. The Voice Studio offers a variety of voice talents and you can simply find the right voice to suit your business requirement. Grasshopper’s Voice Studio also offers the option of recording in different languages and can also produce top-quality on-hold commercials for your business.

    Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
    4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.

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You can also set a greeting to play indefinitely, which is useful when you turn on the busy or closed greeting.

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9 holiday voicemail greetings for better customer experience. Often, the business voicemail greeting acts as the first direct communication message, delivered to clients if no one can answer their incoming call. That’s why it should be solid, professional, and trustworthy. The festive voicemail greeting …

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Your phone system can be a powerful marketing tool for your business, and that includes your voicemail greeting. If you want to utilize this opportunity to throw in a quick humblebrag and keep callers informed of your awards and accolades, there are a few best practices, you should follow. First, keep the self-promotion brief and appropriately placed within your voicemail message. Don’t promote yourself and your products/services in the same greeting, and finally, only include current achievements in your business voicemail greeting.

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Thank you for calling ______. [Insert slogan here]. If you know the extension of the person you are trying to reach, you may dial it at any time. For a company directory, press the star key. If you’d like to speak to the operator, press 0, or press 9 to repeat this message

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