No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
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“To answer your question, yes, I do see practices that accept texting, email and even chat messages through their websites from clients,” says Brenda Tassava, CVPM, CVJ, a veterinary business consultant.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
2. Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Some phone systems allow employees to specify a primary greeting and set secondary messages to cover absences or vacations. When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call.
4. Hi, thanks for calling GetVoIP. We would love to help you out in anyway we can, but these Holidays are keeping us from getting anything done! We will be returning to the office after the New Year on Jan 2nd, but feel free to head over to our website GetVoIP.com to learn what you can. Happy holidays!
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-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
Voicemail is a wondrous invention that can truly define ‘godsend’. It gives you the option of keeping annoying people at bay, without being outright rude. It only seems fair then, to return the favor by spicing up your voicemail greeting.
Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
6. Thank you for calling [business name ]. We are currently closed. We will reopen at [time] on [day/date]. If you would like to leave a message, we will contact you when we reopen. If you would like to hear our regular operating hours, please hold the line. You can also find our more about [your business] at [your website]. Thank you for your call.
Leave a message so we can keep you socked up! 3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything. Just because it’s your business voicemail, doesn’t mean you have to sound like a robot.
11.( مرحبا بكم في JohnDoe، للأسف أنتم تتصلون بنا خارج ساعات العمل خارج، لا يمكننا الرد على مكالمتكم في الوقت الراهن. إذا كنت ترغبون في ترك رسالة لنا، يرجى مراسلتنا على البريد الإلكتروني [email protected] - سوف نتصل بكم في أقرب وقت ممكن. لمزيد من المعلومات عنا يرجى زيارة موقعنا www.johndoe.de. شكرا جزيلا على اتصالكم.
To that point, Denise’s message avoids mentioning any extraneous information. Denise expects callers to be of a single type (large contractors), and expects that they made it to Sales because they don’t have an existing order – there’s already an auto attendant menu for that.