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3. Product Inquiry Sub Menu IVR Script. Your customers may want to know more about your product or have some queries about it. A multi-level IVR menu for product-related queries is helpful here.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
6. Gone Away. Whether you travel for business or pleasure, sometimes you cannot take calls on your trips. Setting up a vacation voicemail lets your customers know that you did not leave them behind for your vacation.
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The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
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Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
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Your voicemail greeting is very important and reflects the image of your company and can leave a lasting impression on your customers. So, it is extremely important that you have a voicemail greeting that shows that their call is very important to you and that you’re very serious about your business.
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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
If you use an Automated Attendant like we offer with VirtualPBX Business Phone Plans, then you can use a caller’s path to further guess their intentions. This works particularly well for individual voicemails that aren’t company-wide.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly