Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person.
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
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JS Hello Me Community Experts in Multifamily Property Management, Apartment Investment, Apartment Marketing, Apartment Leasing, and Apartment Jobs HomeAbout Multifamily InsidersMultifamily NewsCulture and MissionContact UsMy MFIEdit ProfileInboxCommunityAll InsidersSearch InsidersEventsWebinar WednesdaysMastering MaintenanceSpeaker LineupInsiders' Choice Award WinnersWebinars On DemandSocial Multifamily ShareSpaceLinkedIn Multifamily HubDiscuss!Recent PostsPopular DiscussionsInsider BlogsMy BlogsMy Blog DashboardFile BankUpload FilesDealsResearchResident Events Listen to your Voicemail Greeting 10 years 5 months ago #6148 We all know how hard it is to answer the phone every single time it rings. The reality is, sometimes you just miss a call. Have you listened to your voicemail greeting recently? Being a marketing partner, and currently an apartment shopper, I call apartment communities just about every day. I definitely get plenty of voicemail greetings, especially if I call close to the lunch hour, that wouldn't encourage me whatsoever to call back if I were a prospect! I'm going to start working with my clients on their voicemail greetings - what do the seasoned experts out there think they should include and sound like? Are there any guidelines you would suggest? My industry mentor tells me that properties tend to take on the personality of their managers; how do we apply that belief to even the smallest things like voicemail? Colin Hagan Topic Author Posts: 10 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6149 You know, I'm not a big fan of having a voice mail message picking up for the property when the office staff is busy or not there. I think it's a good idea to consider using an answering service or perhaps a third party service that can answer questions, send info, or maybe set appointments. I can understand where a prospective rent may not be inclined to visit a community they call and do not get a live person on the phone. My company does use an answering service and the service is usually successful at getting the name, number, floor plan, and lead source when we are not able to answer. Denny Humphrey Posts: 16 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6152 This is completely personal but I CANNOT stand when I call a place and there voicemail message is longer than 30 seconds... If it's too long I'm hanging up or if someone sounds overly cheerful or bored... Chrissy Surprenant Posts: 118 Thank you received: 1 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6160 I have shopped many properties over the years. Some VM messages are good, some are less than good and some are just plain BAD!! Maybe it's just me, but if the message sends me to the property web site, I get annoyed! I was just on the web site!!Now I'm ready to talk to a real live person!! I have used call centers who answer after so many rings with good and bad results. I am not a fan of the Auto-Systems that answer and give you 20 other choices and when you make a choice, you hear another message! We have about 10 seconds or less to capture a callers attention, sound different from the competition, and make yourself sound interesting enough for them to want to leave a message. The message should be clear, quick and concise. Gerry Hunt Re:Listen to your Voicemail Greeting 10 years 5 months ago #6167 Great points Gerry and Chrissy, I agree totally. Messages should be no more than 30 seconds and even getting close to that mark is too much. Make your point, don't be sales pitch-y and then let them leave the message. For me when I hear an answering machine message I'm just waiting for the tone so I can start talking... I'm really not paying much attention to what they are saying. If voice mail messages were a closing tool we'd have a source code for them. Ha! Bill Szczytko Posts: 64 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6169 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6172 I hate the VM's that start with "press 1 if this is a maintenance emergency." If you are calling to inquire about leasing, the first thing you think is "this place needs maintenance. Danny Soule Posts: 19 Thank you received: 0 Re:Listen to your Voicemail Greeting 10 years 5 months ago #6185 Chrissy, you make me smile!! When a property has a website it should be on all advertising, flyers, and correspondence. The company paid big bucks to have the web site developed; we want to direct folks to it!! It is also a great tool to use when talking to a prospect on the phone. The leasing person can direct the prospect to the site and talk about floor plans and amenities WITH the prospect! In my opinion VM tend to be to long and boring. By the time I call the property, I just want to talk with a PERSON! I have been to the web site, and I don’t want to be directed back to it! Of course, I am also in the business and maybe just a little impatient!! Re:Listen to your Voicemail Greeting 10 years 5 months ago #6188 At least I made you smile... I'm still right though hahaha!! Sorry I had to tease you a little ;)
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You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
The following are some ways that visual voicemail beats basic voicemail: The ability to quickly do a visual scan of your messages and find specific ones. Not having to withstand the pain of listening to unwanted or annoying message to get to what …
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Finest voicemail greetings ought to consist of your title and/or firm, your explanation for lacking the resolution or an apology, and directions for leaving a message. Related tags : Small Business Operations 45% of Business Owners Would Rather Divulge Private Photos and Texts than Deal with Shipping Issues Previous Post The UNAM campus in Canada will offer online English courses Next Post Interesting Read Marketing How to Develop a Photo Slideshow Digital TrendsMarketingSmall Business Tips on How to Setup Your Professional Services Practice Up for Success 5 Tips for Your Minute Alternate Digital Marketing Design 10 Ways to Use Data to Improve Your Connections with Customers 10 Common Mistakes Cashiers Make Digital MarketingDigital TrendsSmall Business How to Make a Photo Slideshow What is Shopify, and How Does it Work? 10 Documents Business Leaders Should Always Keep Physical Copies on Hand The Best External Hard Drive for a Small Business 13 Signs It’s Time to Expand Your Business Operations 12 Important Productivity Tips to Help Your Small Business Thrive Buying a Business Checklist 10 Paperwork Trade Leaders Must Constantly Withhold Physical Copies on Hand Fix Your Broken Supply Chain and Get Your Products to Your Customers Faster What’s the Cheapest Way to Send Money for Small Businesses? What is the Cheapest Phone Service? 40 Grammar Mistakes to Avoid in Business 16 Great Customer Service Tips and Examples Which Printer has the Cheapest Ink Cheapest Places to Buy Boxes for Your Small Business Planning a Successful Company Picnic Interesting Read Announcing FlexTal + Entrepreneur 2021 Workforce Report September 28, 2021 Ford to Invest $11.4 Billion on Electric Vehicle, Battery Plants September 28, 2021 Dog the Bounty Hunter Says He’s Hot on the Trail of Brian Laundrie: ‘He Was Here for Sure’ September 28, 2021 Could Renovating Abandoned Hotels and Motels Solve California’s Housing Crisis? September 28, 2021 The United States will maintain restrictions for people vaccinated with Sputnik V, according to WP September 28, 2021 Opportunities Senior UI/UX Engineer (Contractor) Opportunities How Much Money Do You Need To Start A Business? Opportunities How To Know When You’re Ready To Start A Business Opportunities User Experience Designer
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
2. Emphasized Importance. Making your caller feel important will make them more likely to leave a message for you. This opens the line of communication and helps keep them tethered to your business.
3. Hello, you have reached the office of [your name].I will be out of my office starting on [date] and will be returning on [date]. Please leave a brief message, and I will return your call as soon as I return. If your prefer to leave an email with details of your enquiry, please do so at [your email address].
The phrase ‘Your call is important to us’ is very overused and can sometimes come off as insincere. Instead your professional voicemail greeting should say something like ‘We appreciate your call and look forward to speaking with you soon.’