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A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.

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6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
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A good cell phone voice mail greeting is clear, courteous and to the point. Enunciate, don't mumble, to make it as easy as possible for those with poor hearing or bad connections to be able to hear your greeting. Be polite, and save swearing for the conversation, if applicable.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.

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Education Details: Voicemail greetings should be short and sweet. Try to limit your voicemail greeting to 30 seconds or less to save your customer’s time and patience. Bottom Line. Recording a voicemail greeting for your business can be challenging, but these messages are essential for establishing your credibility and professionalism.

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Below you will find what we’d call “Standard” auto attendant scripts, along with some of their submenus. Please keep in mind that every phone system is different. Be sure to speak with your phone system provide to ensure your script matches the extensions that your phone system has been set to.

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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.

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    You can simply log in to your Grasshopper account and select the “Voice Studio” option. To open Voice Studio you must select the “Edit” option.

    “Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
    Be unique in your voicemail greetings, add a human touch when creating the message.

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    Speaking slowly, clearly, and rhythmically while recording your greeting shows a greater level of confidence an clarity. Try to avoid conversational cadences when recording your greeting. Hi, this is Doctor Claire Rourke with the New Haven Medical Group, and I am not available to take your call. If you're a new patient, leave me a message, but if you're an old patient, please dial the hospital. Thank you. Hi, this is Doctor Claire Rourke with the New Haven Medical Group. [Pause] I am not available to take your call right now. [Pause] If you're a new patient, leave me a message. [Pause] If you're an old patient, please dial the hospital. [Pause] Thank you.

    When a potential customer calls your business, are they quickly assured that they’ve reached the right number? Be sure to quickly identify yourself and your business at the beginning of your voicemail greeting.
    Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.

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    It only takes 7 seconds for someone to form an opinion about you. So take advantage of those 7 seconds by taking the extra step to convey that you’re friendly and welcoming.

    “Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
    Constantly receive in options the contributors who will be listening to your skilled voicemail greetings. What form of tone and data resonates with them?

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    5. You have reached [business name]. All of our attendants are busy helping other customers. Please leave your name, number, and a brief message, and we’ll return your call as soon as possible. If you’d like to find out about our products and services in the meantime, please visit our website at [business name]. We thank you for your call.

    In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
    8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].

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Voicemail messages complete your professional image. Whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over talent provide the missing element.

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This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.

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Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:

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6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.

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