Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Consider the fact that your voicemail greeting could be the first point-of-contact for your customers.
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Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
If you need a short or personal voicemail greeting for your business or cell phone, we detail the various uses of voicemail greetings, provide examples, and discuss how it can be implemented for your business needs. About Why Dexcomm? Our Story Our Core Values Our Team Our Training Process Our Experience Our Service Standards Services Telephone Answering Medical Answering Virtual Receptionist Call Center Customized Reporting Call Data Integration Industry Solutions HVAC Plumbing Electrical Cosmetic & Aesthetic Funeral Home Oil & Gas Dental Plans & Pricing Types of Plans Pricing Customer Testimonials Resources Blog Knowledge Base Services Brochure Customer Experience Trends for Home Service Businesses Get A Quote Coronavirus Resources 5 Must-Haves to Include in a Temporary Office Voicemail Greeting
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
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