All medical offices and clinics have the unfortunate experience of dealing with an overwhelming number of voicemails, and managing the information can be challenging!
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If you use an Automated Attendant like we offer with VirtualPBX Business Phone Plans, then you can use a caller’s path to further guess their intentions. This works particularly well for individual voicemails that aren’t company-wide.
It can help to rough out a script to start each message that includes your name and the name of the practice, so that it’s clear right away who called. If you need a reply urgently, say that right away, too, since the person may not listen to the whole message.
2. Hello you’ve reached Matt Grech, I’ll be out of the office for the next few days due to the holidays. Feel free to leave a message, or you can shoot me an email at Matt@GetVoIP if something urgent pops up. I’ll be sure to get back to you as soon as I return to the office. Happy holidays!
And keep checking back with our blog for more great tips and ideas on all sorts of greetings to brighten peoples’ days.
Thank you for calling ______. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm Pacific Standard Time.
If you are family/friends, press 1. If you are someone looking to give me a job, press 2. If you are one of the multiple out-of-area code numbers that constantly insist upon calling me, even though you should know by now im never going to answer, press the end button. This is the voicemail box of The Goddess.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a standard format to convey consistent messaging to students and external constituents who may be trying to reach us during this time.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
This is (NAME). I�m sorry I am unable to answer your telephone call. I am on vacation from (DATE) until (DATE) and will not be checking my messages. Leave a message at the beep and I will attend to it as soon as I return. If you require assistance in my absence please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you.
Here are several tips to consider when setting up a professional voicemail greeting:
Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!
1. State your business name and hours of operation upfront. The first thing your callers should hear is the name of your business or organization. If they are calling when you are closed you should also be sure to let them know your standard business hours.
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
You have reached (Name). I�m unavailable to answer your call at the present time please leave a detailed message at the beep. I will get the information you require and call you back. Thank you for calling. You have reached the office of (Name) I am in meetings today, (DATE), and will not be able to get back to you until after (TIME). Leave a message at the beep and I will attend to it as soon as I return. If you require assistance in the meantime please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you. This is (NAME). For the week of (DATE) I will not be available on Monday morning or Thursday afternoon, but should be in my office the remainder of the week. Leave a message at the beep and I will attend to it as soon as I return. If you require assistance during my absence please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you. You have reached the office of (NAME) I am not in today but will be back in the office on (DAY OF THE WEEK) the (DATE). Leave a message at the beep and I will attend to it as soon as I return. If you need assistance before then please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you.