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1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.

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For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible. .

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The following options allow your UB voicemail to have a custom greeting for callers who reach your voicemail, or a temporary greeting you can set when away.
5. Subaccounts voicemail access and phone number assignment. Add name and assign each phone number a name to easily identify who is using the line. Select Continue.

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Hi, you’ve reached (your name) office. Either I’m away from the desk or on another line. Please leave me a brief message with your name and contact number so I can call you back. If this is an emergency, call me on (your cell phone number).
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”

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7. IVR Script for Holiday Closure. What happens when customers call you during holidays? There's no human agent to attend to them or inform them about the holiday closure.

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9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.

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    4. From the Account Overview page. Select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Set up voicemail.

    A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
    Website: https://community.verizon.com/t5/Samsung-Galaxy-S-Series/how-to-get-basic-Verizon-voicemail-on-an-unlocked-S9/td-p/1066624

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    Website: https://www.slideshare.net/voicemailprofessional/best-voicemail-greetings

    Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
    5. Happy Holidays from GetVoIP! Sorry we couldn’t find one of the interns to answer your call, we’re all tied up trying to finish off this supply of Eggnog before the year ends. Feel free to check out our website, or even leave a message. We’ll be returning to the office after the New Year on January 2nd, and we’ll get back to you as soon as we can.

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    Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...

    For example, think about the type of person who would call your lumber shop, Southside Lumber Wholesalers. You’ll probably see business owners and contractors reach you most often.
    No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling !”. If you make your voicemail greeting too long, customers will feel like you are wasting their time.

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    3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”

    Recording your professional voicemail greeting can sometimes cause apprehension, especially if you have never done so before. You may find it helpful to go to a very private location when you are ready to record, and this can help ensure there is no background noise when you are finished. Take a few minutes to review the list you made earlier, and rehearse the greeting a few times if you are extremely nervous. While you are rehearsing, make sure your speech flows smoothly and you do not use filler words like "uh" or "um". Is Amazon actually giving you the best price? This little known plugin reveals the answer. Professional voicemail greetings should be pleasant in tone to encourage customers to call back later.
    7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.

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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.

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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.

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You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.

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