You’ve reached the voicemail box for our customer support team. If you’d like to return to the main menu, press 9. Otherwise, please leave your name, account number, and brief description of your problem, and a customer service agent will return your call within one business day.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.

To provide as much helpful insight to businesses as possible, we've compiled the top must-have information that should be included in your office's temporary voicemail greeting. 1. Your voicemail should be timely and relevant to the situation at hand. 2. Indicate if you’re working remotely or changing office hours temporarily. 3. Set clear, reasonable expectations for your callers about when they should expect to hear back from someone. 4. State clearly what types of matters are urgent and give examples of issues that are not. This way, patients and callers can have a good understanding of what to expect about call-backs and reduce unnecessary follow-up calls. 5. If you have made disruptions to existing appointments, you should note this, as well as how you plan to reach people to reschedule.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.