In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
For office or work purposes, formal greetings are appropriate. That doesn’t mean you need to sound tired or boring and speak in a flat voice. Why not try something different and get motivated by the following greetings?
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Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Thanks for calling ________. If you know your party’s extension, please dial it now.
Doing this not only confirms to the caller that they’ve reached the right party, but it will also reduce the number of hang-ups or trivial messages that your business receives.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
Hello, this is (name). I am sorry I can’t come to the phone right now. Leave your name, number, and a short message after the beep. Oh and please do wait by the phone till I call you back. Bye.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
The voicemail function allows the caller to leave a message in case you are busy. It informs the caller of your status and assures that the message will be heard. For instance, good voicemail greetings at corporate firms create a pleasant impression on the caller’s mind or a hilarious voicemail can make someone’s day. Parents can be assured that an urgent message will be delivered once you get access to your phone.
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If you use an Automated Attendant like we offer with VirtualPBX Business Phone Plans, then you can use a caller’s path to further guess their intentions. This works particularly well for individual voicemails that aren’t company-wide.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!