On the support option, it will check if the business is open and, if so, send the callers to a queue. If there is no answer, it will then ring mobile numbers. If the business is closed, the caller will be played an after hours message, then directed to the mobile numbers. If there is no answer, the call will be returned to a voice mailbox on the PBX.
An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages typically give you (some) of the following information:
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9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
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Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages typically give you (some) of the following information:
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Carleton University remains open and is primarily operating remotely. Building access is restricted to authorized personnel only with the exception of buildings and spaces within them that are designated as publicly accessible.
The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
• As a general rule, all phones should be answered within three rings and not be answered by an automated phone system during normal business hours. • The voicemail greeting for all main numbers should be an "after hours" greeting that clearly states when callers can …
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”