When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
23. Howdy, thank you for calling [business name]. Please toddle away your title, quantity, and a short message, and a member of our team will return your name within 24 hours.
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15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for …
The first step in creating a voicemail greeting is deciding what you want to say. Writing down your greeting is the easiest way to ensure that you do not forget anything vital or trip over your words when recording. If possible, ask someone else to listen to your greeting before recording it to make sure it is clear. You want to make sure your greeting gives clear instructions; otherwise, callers may be less likely to leave a message.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
5. Offering the Operator First. You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Written by Aja Frost @ajavuu
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
Website: https://www.heymarket.com/blog/best-practices/12-examples-of-after-hours-business-text-messaging-auto-replies/
An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!