In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
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I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
12.( مرحبا بكم في .JohnDoe يمكنكم الاتصال بنا من الإثنين إلى الجمعة من الساعة 08:00 إلى 12:30 زولا ومن الواحدة زوالا إلى 04:30 مساءا. لا يمكننا الرد على مكالمتكم شخصيا في الوقت الراهن. يرجى ترك رسالة مرفوقة باسمكم ورقم هاتفكم ونحن سنتصل بكم في أقرب وقت ممكن. في الحالات العاجلة يمكنكم الاتصال بنا على الرقم 1211 -91039 0821. شكرا جزيلا.
Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.
Closed or After Hours 3. INFORMATION/OUTBOUND Outbound Informational Calls Outbound Dialer: Driving Without License Information Requests Online Certificate Requests If you have a specific request for script examples that are not included in this document, please e-mail [email protected] and we will look for examples for you.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
To finish configuring the ring group, click the + button for Agents, once for each external number you wish to call. For example, if you have 2 support mobiles, click this 2 times.
Most business organizations will always have a receptionist who will be responsible for receiving and transferring calls but in case you are using voicemail, then you need to know which are the ways in which you can phrase your greeting. Given below are two examples of greetings that you can use for your voicemail, one for during office hours and the other for after office hours. Thank you for calling (name of company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for (department). Press 2 for (department). Press 3 for the (department). Press 4 for the company directory, or press 0 for the operator. Thank you for calling (name of company). We are currently not here to take your call. Our business hours are (working hours and days). If you know the extension number of the person you are trying to leave a message for, you may dial the number now. Press 1 for (department). Press 2 for (department). Press 3 for (department). Press 9 for a company directory. If this is an emergency, please enter (after hours support number) to be connected with the after-hours support personnel.
Call 800-244-1111, and a representative will verify your identity and reset your PIN for you.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
If you need immediate assistance regarding your insurance policy, such as billing and policy coverage questions, please call 1-800-Farmers.
Enable the message waiting indicator for your desk phone by checking the box next to Use phone message waiting indicator. 6 Enable Voicemail Notifications 5
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).