An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.
We don't have a Help Desk voicemail. Our rationale is that if there's a call during work hours someone will pick up. That's our guarantee as our number is only for emergencies. If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk.
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Website: https://www.marketingmessages.com/media/Sample-Voice-Prompt-Scripts-for-Insurance-Companies.pdf
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
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4. Product-Focused. Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3.
8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
Website: https://www.dentaltown.com/blog/post/5862/tips-for-the-perfect-dental-practice-voicemail-message
6. The Referral. A referral sales voicemail works when you are referred to a client by a third party. If you are reaching out to a prospect you haven’t spoken with, you might start by mentioning that you were referred before clearly stating the intention of your voicemail message.
For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
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48. Howdy, you’ve reached [name] at [company name]. To verify that you just aid with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please toddle away your title, phone quantity, and a message, and I’ll receive aid to you as rapidly as I will.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
* If you forget your voicemail password, there's no way to reset it from your iPhone. You need to contact your carrier to reset your password. If you insert a new SIM card, you might lose the voicemails that you saved on your iPhone.