Below you will find what we’d call “Standard” auto attendant scripts, along with some of their submenus. Please keep in mind that every phone system is different. Be sure to speak with your phone system provide to ensure your script matches the extensions that your phone system has been set to.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
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With the increasing number of businesses engaged in fraudulent activity and personal identity theft, it is no wonder why people are too concerned about who they are dealing business with. There are a lot of things that you can possible do in order to project the perfect image your company needs. From having a professionally looking website up to an appealing office in a great location, the companies that consider growing the client base seriously will do anything they can. But there’s one thing they often miss or really don’t consider: A professionally sounding voicemail greeting.
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
5. Immediate Customer Support. Thank you for calling [Company Name]. Our office is currently closed. Business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.
In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant
Website: https://www.holdcom.com/script-samples/voicemail-greeting-sample-scripts/
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24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
On the Holiday Schedule page, assign an existing Holiday schedule in the Select an option drop-down, or create a new schedule. Click Next. 6
Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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