A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greetings example. Hello, you have reached the food delivery services of X. I am currently speaking to …
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23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
Each of the Button fields corresponds to a number on the caller's phone keypad. In this example, we're using Button 1 for sales ("Press 1 for sales"). For the key that corresponds to your IVR announcement, from the dropdown select Time Switches, then New Time Switch. If you would like to always route to a queue, instead of a time switch, select Queues, then New Queue and skip to Queue Setup below.
In the New Sound Event popup, set a name for your sound (eg. AH Prompt), then in Sound, you can either select an existing audio file on your PBX, choose a file from your computer (New Sound (Upload)), or use your phone handset to record a sound file (New Sound (Record)). For this example, we would record a message along the lines of "You have reached our after-hours support line. Please wait while we connect you to an on call support agent".
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Click Save on your sound event, then save for the time switch and you will be returned to the IVR. To finalise your configuration, set Button 0 to Loopback, which will return a caller to the start of the IVR, then click Save.
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The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
After Hours Greeting – Voicemail Only. Thank you for calling _____. We are currently closed. Our regular business hours are Monday through Friday from 9am – 5pm, Pacific Standard Time. Please leave a message, and we will return your call the next business day.