This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
Click Add to add it to your audio library Click Use the Audio
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Example: we have a Business Hours menu that is active from 10 am to 5 pm, a Lunch menu that is active from 2 pm to 5 pm, and an Evening menu that should take calls from 4 pm to 5 pm.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
2. Straight To The Point Voicemail Greetings. (Insert name) is either away from their desk or on another call. Leave your name, number, and a brief message and (insert name) will return your call within (insert timeframe.)
On the Basics page, enter the following information, and then click Next. 4
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
6. Access your greeting or recorded name settings. Next, press the key on the dial pad that corresponds to options for your greeting or recorded name. In this case, it's 3.
To receive text message notifications, select Notify me via text message when new voicemail messages are received.
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
Like this blog? You may be interested in our blog on integrated telephone system features.
We have a UCM6304 with an after hours voicemail box that sends emails to employees but we would like to expand that to calling the cell number of whoever is on-call…in other words, a client leaves a voicemail in the after hours voicemail box and the UCM then calls an external number. An after hours call from a client is very rare for us so we don’t have employees sitting awake all night
In Microsoft 365, you can record a greeting, edit call answering rules, set up Outlook Voice Access, edit text message and email notification settings, and turn on voice mail preview using Outlook on the web. To access voice mail settings in the new Outlook on the web, select Settings > View all Outlook settings > General > Voice mail.
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.