8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2
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Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
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Need more ideas for professional voicemail greetings? Explore our blog. When you're ready to have your business voicemail greetings professionally recorded, get started here! Topics: Voicemail Messages subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
Website: https://www.dentaltown.com/blog/post/5862/tips-for-the-perfect-dental-practice-voicemail-message
In the Add Ring Group dialog, set the Ring Group Name to something descriptive, for example 'Support Mobiles' and set the ring time to an appropriate amount of seconds - this is normally 25-30 seconds for mobiles.
7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburn’s iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.
The first step in creating a voicemail greeting is deciding what you want to say. Writing down your greeting is the easiest way to ensure that you do not forget anything vital or trip over your words when recording. If possible, ask someone else to listen to your greeting before recording it to make sure it is clear. You want to make sure your greeting gives clear instructions; otherwise, callers may be less likely to leave a message.
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7. Other Resources. Thank you for calling [Company Name]. Due to the recent [disaster], our office has closed temporarily. We’re sorry for the inconvenience.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."