Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
It’s inevitable; a caller will go to voicemail eventually. When it happens, be sure to remind the caller what extension they are leaving the message at, and any pertinent information you’d like them to provide. In some cases, such as department voicemails, you might want an option for the caller to back-out and try a different extension.
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“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
On the Holiday Schedule page, assign an existing Holiday schedule in the Select an option drop-down, or create a new schedule. Click Next. 6
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Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
For the Sales and Accounts queues, it will check if the business is open and, if it is, send callers to a queue, if not it will direct them to voicemail.
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The Events feature allows creating pre-planned events that override the usual schedule. These menus do not repeat weekly. Instead, they reoccur on the monthly/yearly basis.
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Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.