Note: if you decide to delete a menu with another menu linked to it, the linked menu will still remain active during the specified hours.
9.) Bienvenue chez John Doe. Malheureusement, il n'y a personne dans le bureau à l'heure actuelle. Laissez votre nom et numéro de téléphone après la tonalité. Nous vous rappellerons dès que possible.
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Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Voicemail essentials: Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.”
Website: https://therightwording.com/best-out-of-office-auto-messages-to-use-for-your-next-leave/
Assign an existing schedule—Select a previously created schedule from the drop-down menu.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an inbox that includes all messages, no matter the department.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.