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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.

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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier to make classy greetings. Decide What You Want to Say Most businesses need a general reception greeting that states your company’s name, your products, services and hours, and then gives callers the .

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For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs: Business Voicemail Greetings: 5 Sample Scripts Business Voicemail Greetings - 5 Examples for Any Job or Industry Voicemail Greeting Scripts: Doctor's Office, Law Office, Dental Office VoIP Resources Small Business Tips Business Communications 10 Sample Call Center Greeting Scripts
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.

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Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.

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11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: community@johndoe.de – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.

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Descriptions and sample scripts for each example are provided below. 1. GREETING AND CALL DISTRIBUTION 2. OFFICE ACCESS Generic Insurance Services Multilingual Greetings Specific Departments Locations, Directions and Service Hours Branch Addresses Switchboard Closed Closed or After Hours 3. INFORMATION/OUTBOUND

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    When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on. Open Item in Outlook provides more information about the call.

    Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
    8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.

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    Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/

    15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
    If you are off-campus, connect to UBVPNSign into the Personal Communications Assistant using your UBITName and password.Select Messaging AssistantSelect Greetings from the menu bar at the top of the screenSelect the name of the greeting you want to update

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    When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so your callers don’t waste their time waiting for your call.

    1.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, на данный момент никого нет в офисе, или вы звоните в не рабочее время. Пожалуйста, оставьте сообщение или отправьте письмо на info@johndoe.de. Большое спасибо за ваш звонок.
    LEVEL 6, BRILLIANT SOLITAIRE, SCHEME No 78 PART 2, VIJAYNAGAR, INDORE (M.P.) – 452010 IN P: +91 731 6725516 | M: connect@purshology.com

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    Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.

    View or edit the Caller ID used when calls are transferred or forwarded out of this auto attendant. 7 Edit Auto Attendant Phone Numbers
    “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”

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8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.

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If you have a business VoIP phone system that offers an auto attendant feature, you should be able to create a phone menu fairly easily. Be sure to state which key the caller should press to select an option on the menu.

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Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:

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After hours menu is always enabled by default. It cannot be deleted or disabled. Any time period not covered by any other business hours menu will be set to after hours by default.

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