Marketing Messages (617) 527-3023 [email protected] Page 4 Closed or After Hours . Thank you for calling XYZ Insurance. You’ve reached us outside our normal business hours, which are from 8:30 am to 5:00 pm Monday through Friday. You may leave a message for a specific staff
To finish configuring the ring group, click the + button for Agents, once for each external number you wish to call. For example, if you have 2 support mobiles, click this 2 times.
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Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
4.) Bienvenue chez John Doe. Vous pouvez nous contacter pendant les heures de bureau du lundi au jeudi de 9h à midi et de 14h à 16h et le vendredi de 9h à midi. Nous vous invitons à nous donner votre demande par mail sur [email protected] et nous reviendrons vers vous dès que possible. Merci.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Why not also direct the caller towards your website for the time being? This enables them to find out more about your business, products and services while they wait until they can call you back.
One of the things that can irritate the customer or client is when they come to a meeting without knowing what to bring along. Your business voicemail greetings can be a way for them to know the documents they must come with so that they do not waste their time.
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
1.) Herzlich willkommen bei der Mustermann GmbH. Leider ist das Büro derzeit nicht besetzt oder Sie rufen ausserhalb der Geschäftszeiten an. Sie können aber gerne eine Nachricht hinterlassen, oder eine Email an [email protected] schreiben. Vielen Dank für Ihren Anruf.
9. Holiday Closures. Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time.