If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
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4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
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Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but …
4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to [email protected] and we will get back to you as soon as possible - Thank you.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is …
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Please leave a message with your name and phone number, and I will return your call as soon as possible. Thank you. Informal voicemail greetings. Some businesses are in the “business” of being less formal than a law firm, for example. And that’s okay. Informal greetings can be more approachable, as if someone is calling a friend.
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
Most businesses will automatically play a recording if you try to call their office when they are closed. An after hours announcement is a professional way to notify callers of important details, rather than making them wait for the call to failover to a voicemail box or other destination.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier to make classy greetings. Decide What You Want to Say Most businesses need a general reception greeting that states your company’s name, your products, services and hours, and then gives callers the
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Luckily, personalizing your after-hours voicemail greetings doesn’t have to be difficult, especially if you take advantage of proper call center software. With CloudTalk’s Voicemail feature , you can set up personalized messages and make sure your callers feel attended to, even if you’re not exactly available to take the call.
You will be returned to the Time Switch configuration. For your closed event, click Select Destination, then Sound Events. If you wish, you can re-use one previously created, or alternatively you can create a new sound event for after hours calls.
11.) Benvenuti alla John Doe, purtroppo ci avete chiamato fuori dall’orario di lavoro oppure non possiamo rispondere alla vostra chiamata al momento. Se volete lasciarci un messaggio, si prega di inviare una e-mail a: [email protected] – Vi contatteremo al più presto possibile. Per ulteriori informazioni su di noi, si prega di visitare il nostro sito web: www.johndoe.de. Grazie per la vostra chiamata.