10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
Carleton University remains open and is primarily operating remotely. Building access is restricted to authorized personnel only with the exception of buildings and spaces within them that are designated as publicly accessible.
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In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Each menu has a list of customizable options that can transfer callers further either to another account object (e.g. user's voicemail, hunt group, dial by name directory, etc.) or to a sub-menu. To configure it navigate to HostPilot > Services > Unite > Auto Attendant > Auto Attendant Name > Business Hours > Business hours Menu in question > Not set up button next to the option you wish to manage. Click on a number key and choose an option for it. Repeat this for each key you want to use as an option in the Business hours. There are several actions that can be set up for a button: Make sure you are on the Business Hours tab and navigate to the menu tree number to enable/disable the Dial By Extension. Choose the routing: Route to User: when selected, a drop-down is displayed to the right that lists all users who have an extension/phone number assigned. Select user to redirect the call to when a caller presses the corresponding key. Note: this option is not available if you do not have any users with extensions. Dial By Name Directory: enables the options of Dial by name. After the Dial By Name Directory is enabled, make sure your greeting gives the caller instructions for which number to press to get to the Dial By Name option. When the callers press the assigned Dial by Name option, they will hear the following recording:
Hi, this is Tom, the sales manager at Orlando Powersports. I’m either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if I’m really lucky, I’m out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
The voicemail function allows the caller to leave a message in case you are busy. It informs the caller of your status and assures that the message will be heard. For instance, good voicemail greetings at corporate firms create a pleasant impression on the caller’s mind or a hilarious voicemail can make someone’s day. Parents can be assured that an urgent message will be delivered once you get access to your phone.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
Website: https://www.cloudtalk.io/blog/how-to-nail-your-after-hours-voicemail-greetings
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
9. Holiday Closures. Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time.
You will now be returned to the Queue settings, and will see the new ring group reflected in Timeout Destination. To finish configuring the queue, click the + button for Queue Agents, once for each extension you wish to have in the queue. For example, if you have 3 helpdesk extensions, click this 3 times.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.