On the Holiday Schedule page, assign an existing Holiday schedule in the Select an option drop-down, or create a new schedule. Click Next. 6
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Tips: There is a default greeting for the Auto Attendant, which is erased when you upload your own file. Make sure your greeting explains each option that you have set up, and which key caller needs to press for it. You may also want the greeting to explain that callers can dial an extension at any time.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
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The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
"For [name 1], press 1; For [name 2], press 2; etc". When no names are found, the following notification plays:
Elements of a Good Business Voicemail Greeting. Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
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8. Let Your Callers Know What To Tell You. This tip is more for you than your callers. It’s particularly helpful if you need more information than the standard name and phone number.
General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside your company.
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Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
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The look of the schedule will differ depending on what menus are enabled and what is their priority. You can also switch in between 12 and 24 hours view.