While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.
Office SuppliesIcon/Action/Chevron-RightFurnitureIcon/Action/Chevron-RightCleaningIcon/Action/Chevron-RightBreakroomIcon/Action/Chevron-RightComputers & AccessoriesIcon/Action/Chevron-RightPrinters & ScannersIcon/Action/Chevron-RightElectronicsIcon/Action/Chevron-RightPaperIcon/Action/Chevron-RightSchool SuppliesIcon/Action/Chevron-RightInk & TonerIcon/Action/Chevron-Right
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
Yes, you can be charged. This depends on the service. For example, Spectrum’s Voice Residential Services Price Guide charges $3.95 for voicemail.
Below are examples of excellent professional voicemail greetings for various situations to help you get started in creating your own perfect greeting! For each, we’ve included helpful tips, a sample voicemail greeting script, and an audio recording. The greetings are grouped by company greetings, department / team greetings, and personal business greetings. These greetings are likely longer than what you would want to use in real life – but our goal is to help you generate ideas to help you create your own!
If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant.
Back to School HQBackpack Buying GuideSchool Supply List TipsGreener Office ProductsExclusive BrandsArticles & Ideas
This is the first contact that your caller will have with your business. The Main Greeting will play automatically, usually after 1-2 rings. You want to make sure this is short and to the point. Customers do not want to hear a lengthy message here, they just want to get to the department or person they are trying to reach. Always include an option for an operator, in case your listed extensions don’t match their needs.
Computer Repair24/7 Tech Support PlansAllstate Protection PlansNew Computer SetupHome & Office InstallationDevice Trade-In
I’m out of the office today and will return on [DATE]. Please leave a detailed message with your name and number and I’ll return your call. Thank you. Out of Office (Emergency Alternative) Example Script. Hello. You’ve reached the voicemail of [YOUR NAME] in [DEPARTMENT]. I am out of the office today and will return on [DATE].
Official IT Policy LibraryIT Guidance Documents & UBIT PoliciesHandling Restricted Data at UB