For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
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Website: https://www.simplepractice.com/blog/write-voicemail-script-private-practice-office/
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
3. Call your voicemail. Using the dial pad, type in the phone number assigned to your voicemail account, and then press the green Call button. Or, just press and hold the 1 key if that's easier.
Due to the COVID-19 pandemic, I am currently operating remotely and am not checking this voicemail. Please email me at [insert your email address].
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1. HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
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During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.