Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
Note: The primary phone number cannot be unassigned from the Auto Attendant. To release the main number, you need to swap it with another spare phone number on the account. Released numbers can be later assigned to a user, a Hunt Group, or any other object on the account. Toll-free numbers cannot be used as primary users' numbers.
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Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
10. Uncovering Competitor Info. When it comes to sales voicemail scripts, even the smallest details of a message significantly impact the response rates.
In the side panel, beside General Settings, click Manage.
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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Create professional phone greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty, or simply let the caller know your business is closed in observance of a holiday.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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9. Holiday Closures. Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time.
Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.