5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
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-Hello. All of our operators are busy right now, but if you’ll leave your name, telephone number, a brief message, and the time you called, we’ll get back to you as soon as possible. Thank you and have a pleasant day.
On the support option, it will check if the business is open and, if so, send the callers to a queue. If there is no answer, it will then ring mobile numbers. If the business is closed, the caller will be played an after hours message, then directed to the mobile numbers. If there is no answer, the call will be returned to a voice mailbox on the PBX.
For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4.
9. The Skill Demonstrator. You may decide to demonstrate your skills through the voicemail message you leave your prospects. This works perfectly if you deal with selling your skills and expertise to your customers.
3. Language Options. Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.)
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
You've reached Sierra Moon Surf Shop. We are currently closed until March 3rd. Please check our website for merchandise updates.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Best Wishes CelebrationsBirthday Congratulations Holidays Get Well Love Sympathy Thank You
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
41. Howdy, you’ve reached [X company]. Flow away a message so we can name you aid as rapidly as our team has a spare second.
8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
We have a visual representation of the Auto Attendant settings for your convenience. The colored graph on the main page of the Auto Attendant shows all active menus day-by-day along with their names and activity periods.