5. Offering the Operator First. You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0.
More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
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Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
At times voicemails contain clever and witty messages. You can be mislead if you do not understand them. In such cases use your common sense and then record your message. Make sure you set such types of voicemail greetings only for unofficial use of your phone and not for professional purposes. Don’t be a creep because I’m not talking to you. Tell who are you on hearing the beep. I’m a spirit! I will haunt you if you tell me your name and number. You have entered the gateway of heaven. Here I’m God! Be blessed after leaving your contact number. I wasn’t at office yesterday, nor today nor will I be there tomorrow. Vanish. Leave behind a trail of you after the beep. Funny Voicemail Greetings
For the Sales and Accounts queues, it will check if the business is open and, if it is, send callers to a queue, if not it will direct them to voicemail.
Call your home phone number. Depending on your location, you can press #, * or 2 to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages.
7. Direct Customers to Your Account Login Page. Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
The greeting that you leave on your phone in the form of a voice mail can be very important as it is the first contact that anyone calling has with you or the company that you work for. Therefore it is important that your voicemail greeting is drafted in such a manner that it does not make the caller squirm in embarrassment, or even raise their eyebrows in sheer wonder. Proper voicemail etiquette demands that a good voicemail message convey information like whom the caller is calling, where they are, when the caller can expect to be called back, and what to do if the call that is being made is of an urgent nature.
A separate greeting can be created for after hours, and typically includes additional options for customers, or at minimum, informs them that your office is closed. In these greetings, it’s beneficial to inform your caller of your regular business hours, as well as provide them with a link for technical support, or additional contact method (if applicable).
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
When choosing Always Forward or Selectively Forward, check the Send to Voicemail check box to forward all calls to an internal voicemail. The Send to Voicemail check box is disabled when an external number is entered.
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336. Hi, this is Jim Smith. I will be out of the office and returning Monday, April 21.
Once this has been set, select the Destination drop down for your open event, then select Queues and New Queue
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.