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Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
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3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
An extended absence greeting is useful to notify callers when you are on vacation or a long period of leave.
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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
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2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
10. Keep It Upbeat. We’ve already got you smiling while you record your greeting, so now let’s talk about your wording. Avoiding negative words like sorry, unfortunately, and can’t goes a long away in making your voicemail a positive experience overall.
I am currently away from the office and will return on
4. Hang-up the phone when you have listened to all the voicemails you want to save
After-Hours Voicemail Greeting Hi there, you’ve called COMPANY outside of our normal business hours which are TIME to TIME, DAY through DAY. You can leave us a contact name, phone number, and short message and we’ll return your call our next working day.