If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.
You can generate a report that lists all inbound calls that reached the auto attendant service.
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System users set up and adjust their own voice mail greetings and other settings.
Friendly Voicemail Greeting Example. Hello, this is [your name] at [X company]. I am currently unavailable. My office hours are Monday through Friday, from 9 am to 5 pm. Please leave me a message with your name and phone number and I’ll get back to you within [one, two, three] business day[s]. Have a wonderful day.
After-hours and Weekend Greetings . If your business closes after a certain time or on the weekends, and there is nobody to answer or assist your callers, create an after-hours automated attendant greeting. Tell your callers up front that the business is …
Website: https://www.cahealthwellness.com/content/dam/centene/cahealthwellness/pdfs/CHW-After-Hours-Sample-Script-English.pdf
Click Auto Attendant and then select the Auto Attendant to edit from the list.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
Note: a desk phones' voicemail greeting can only be recorded via phone, there is no way to upload or download a greeting through the online panel.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
This example will take inbound calls from a number and pass the caller to an IVR (also known as an Auto Attendant) with options for Sales, Accounts and Support.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
(855) 976-7457Voicemail examples provided by Snap Recordings Your voicemail message matters. Jackie Silver is a professional voice-over artist with 25 years of experience. On the subject of business voicemail, she says, “Voice is the first connection a client has to the business – make it count!”
Create a new menu option allows you to create a new menu from scratch or to auto-populate the settings, including greetings, from an existing menu (just choose the preferred option from the drop-down menu).
Here’s another funny one for those times you really want to lighten the business mood: