1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
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Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.
6. Keep Your Recording Up to Date. If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.
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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
1. Howdy, you’ve reached [your name]. I’m at this time unavailable, but toddle away your title and quantity and I’ll return your name as rapidly as I will.
The importance of voicemail in the customer care sector has not diminished despite the arrival of newer web technologies. VoIP applications let the businesses use voicemail service with flexibility, as it is. The users need not rely on extension terminals when they use VoIP services. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings. IVR feature redirect callers to the right virtual extension where their needs can be addressed. This can be done anywhere through a web portal access and an internet connection.
Set Up Your VoicemailWebex | VoicemailCalling User Portal | Listen to Your Voice MessagesCheck Your VoicemailManage Voicemail Settings for a Webex Calling User
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
Set up your voicemail boxChange or reset UB Voicemail PINChange your UB voicemail greetingAccess UB voicemail from any phoneManage voicemail from a browser (Web Inbox)Retrieve deleted UB voicemail messagesGet notified of new voicemail by emailForward voicemail to email (available by request)Message Distribution (available by request)Greeting Schedule (available by request)Caller Input (available by request)
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.