For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4.
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1. Howdy, you’ve reached [your name]. I’m at this time unavailable, but toddle away your title and quantity and I’ll return your name as rapidly as I will.
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Thank you for calling ______. [Insert slogan here]. If you know the extension of the person you are trying to reach, you may dial it at any time. For a company directory, press the star key. If you’d like to speak to the operator, press 0, or press 9 to repeat this message
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
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4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Press 1 to record the Unavailable Message. Record the message after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
Closed or After Hours 3. INFORMATION/OUTBOUND Outbound Informational Calls Outbound Dialer: Driving Without License Information Requests Online Certificate Requests If you have a specific request for script examples that are not included in this document, please e-mail [email protected] and we will look for examples for you.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
You’re cross-launched to the Calling Admin Portal where you can generate an auto attendant report. For more information, click here. How To Set Up Auto Attendant On Intermedia Unite Article ID: 46670 Last updated on 7/8/2021 1:58:56 PM Product: Intermedia Unite