When you hear the Dial Tone, call into your landline or office voicemail box. The rule of thumb is when you hear the Voicemails Forever dial tone, then follow your phone's instructions to listen to your voicemails remotely. This will vary from carrier to carrier and phone to phone. You may need to call your phone networks customer support for updated instructions.
For the first agent, select the dropdown and choose External Numbers then New External Number
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Assign the number you want to forward calls to. If you have chosen Always Forward Calls, click Save.
9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
If the Business Hours menu has the highest priority, it will take all calls in between 10 am and 5 pm. However, if the Evening menu is the first in the list, all calls in between 4 pm – 5 pm will be routed according to the Evening menu options. Or, if the Lunch menu is the top one, it will be prioritized for taking calls from 2 pm to 5 pm.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Once complete, click Add Voicemail Box and answer Yes in the confirmation prompt to be returned to the Ring Group setup.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
Fill in our Free Demo form and we'll send over audio examples from your industry and a bespoke audio sample to share with your team. Get a Free Audio Sample
If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings