In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
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To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
Set up your voicemail boxChange or reset UB Voicemail PINChange your UB voicemail greetingAccess UB voicemail from any phoneManage voicemail from a browser (Web Inbox)Retrieve deleted UB voicemail messagesGet notified of new voicemail by emailForward voicemail to email (available by request)Message Distribution (available by request)Greeting Schedule (available by request)Caller Input (available by request)
Verify the correct time zone is set (Services > Unite > Auto Attendant > Edit Auto Attendant > Settings > General > Time Zone) because it will affect the Business/After Hours. Make sure the extension and phone numbers are assigned as intended. Make sure the email for Voice Mail is the one you want Voice Mail messages to be delivered to
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Thank you for calling ______. Please note, your call may be recorded for quality and training purposes.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Thank you for calling Farmers Insurance. Our office is currently working remotely.
9. Holiday Help Line. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
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