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Descriptions and sample scripts for each example are provided below. 1. GREETING AND CALL DISTRIBUTION 2. OFFICE ACCESS Generic Insurance Services Multilingual Greetings Specific Departments Locations, Directions and Service Hours Branch Addresses Switchboard Closed Closed or After Hours 3. INFORMATION/OUTBOUND

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11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours. .

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30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.
For information about how to update your outgoing message, forward your desk phone to a cell phone, and check voicemails remotely, reference this Knowledge Base article from the EOU IT Department: https://kb.eou.edu/topic/phone

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20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
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-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.

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As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.

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    For a downloadable Quick Reference Guide to the voicemail phone menu, click here.

    Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
    Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.

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    Here’s another funny one for those times you really want to lighten the business mood:

    If you choose Selectively Forward Calls, you'll need to have at least one rule for forwarding applied for call forwarding to be active.
    In-person service is not being provided at our campus location. The best way to connect with [insert office name] is by [insert preferred method: email, phone, other]. You should receive a reply to your inquiry within [ # ] business days.

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    Click Save on your sound event, then save for the time switch and you will be returned to the IVR. To finalise your configuration, set Button 0 to Loopback, which will return a caller to the start of the IVR, then click Save.

    Default Greeting—Plays a default greeting for incoming calls.
    Website: https://community.spiceworks.com/topic/315463-what-s-your-help-desk-phone-voicemail-greeting

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    7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.

    To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.
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Below are 7 reasons why voicemail is good for your business. 1. Most clients actually prefer leaving voicemail messages. Although there are a few clients who think voicemail is used by employees to avoid calls, most clients prefer leaving voicemail messages over verbal or written messages to receptionists/secretaries for confidential reasons. Using voicemail in your business is therefore bound to increase client feedback .

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For each added agent, click the dropdown box, then select PBX Extensions and select the extension to add.

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3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.

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