7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports
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1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
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The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Important: In some countries or regions, deleted messages may be permanently erased by your carrier. Your voice messages may also be deleted if you change your SIM card.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
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Take these scripts and make them work for you! Dental office voicemail etiquette begins with the understanding that the idea isn’t to let calls easily roll over to voicemail. Just because you can doesn’t mean you should! However, you do want to have great voicemail greetings when you do need to use voicemail. After Hours Message: Hello.
If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk. If you designate a phone number for anything other than an emergency, then 9 times out of 10 people will call you for piddly little stuff that they could just send to help desk.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
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Here are 15 business voicemail greetings to keep your clients and boost your credibility:
General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside your company.