If the call is after hours, then it must REALLY be an emergency (C-level or high level manager) so one of us will answer. Anything else goes to the help desk. If you designate a phone number for anything other than an emergency, then 9 times out of 10 people will call you for piddly little stuff that they could just send to help desk.
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
.
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
STARTING Ideas Business Formation Patents Entrepreneur Advice BRANDING Logos Business Names Website Business Cards FINANCING Startup Funding Line of Credit Invoice Factoring Loans MARKETING Sales Advertising Social Media Email ACCOUNTING Software Credit Cards Payroll Taxes REVIEWS This page may contain affiliate links. Please read my disclosure for more info.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]
Keep those communications personal – we don't want our clients to think that we are robots!
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
In the side panel, click Call Forwarding. Always Forward Calls—Always forward calls to a designated number. Selectively Forward Calls—Forward calls to a designated number depending on criteria.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
7.) Bem-vindo a John Doe DE, o seu especialista em produtos de amostra. Se você quiser fazer um pedido, por favor, use o processo de encomenda na nossa loja on-line www.johndoe.de - Estamos ansiosos pela sua encomenda. Para todas as outras perguntas, entre em contato com nosso departamento de atendimento via e-mail em [email protected] - vamos retornar para você o mais rápido possível. Obrigado pela sua ligação.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
"Thank you for calling [your business name]. Due to concerns for public health related to the COVID-19 Coronavirus, we have staff members working remotely and on shortened hours. We appreciate your patience as we reply to callers as efficiently as we can. Please note that our temporary office hours are [opening time to closing time]. Appointments scheduled through [end date] have been disrupted.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.