On the support option, it will check if the business is open and, if so, send the callers to a queue. If there is no answer, it will then ring mobile numbers. If the business is closed, the caller will be played an after hours message, then directed to the mobile numbers. If there is no answer, the call will be returned to a voice mailbox on the PBX.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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Support Centre My Account Portal How To Complex PBX Setup Example, IVR with After Hours
Provide a Description for this mailbox, for example "SalesVM". If you wish to customise the greeting customers hear, select the Greeting dropdown. You can either select an existing audio file on your PBX, choose a file from your computer (New Sound (Upload)), or use your phone handset to record a voicemail greeting (New Sound (Record)). This is useful if you would like to replace the default unavailable message with a personalised greeting, for example "Thank you for calling the T-Shirt company. We're all on the phone, but please leave a message and we'll get back to you promptly".
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If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
3.) Bienvenue chez John Doe. Actuellement, nous ne pouvons pas répondre à votre appel ou vous nous appelez en dehors des heures de bureau. Laissez-nous un message avec votre nom et numéro de téléphone – nous vous appellerons aussi vite que possible. Merci et au revoir.
3. Top business voicemail messages examples that you can try today for your brand
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
I hope you have enjoyed the ideas for voicemail greetings. Be sure of what you want to convey before recording a voicemail. Your phone will respond faithfully to you. Generally, a recorded voicemail script is short (not more than 20-25 secs), inviting and informative (i.e. contains information of the person to whom the call has been addressed and when the caller can expect a return call). A well recorded voicemail is undoubtedly useful in our day-to-day life.
Here are 15 business voicemail greetings to keep your clients and boost your credibility: You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you. You've reached [your name] at [your company]. I'm sorry, but I'm temporarily unavailable.