2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
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14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
2. Basic Customer Inquiry. Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1.
In the side panel, beside General Settings, click Manage.
Enter your 4 digit ext. Enter Security Code (note if accessing voicemail for the first time, the default security key is 0000) To access Phone Manager Functions Press 3. For personal options press 1. Record a personal greeting press 3. Record your standard greeting press 2. Listen to …
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Holidays and After-Hours Messages. Don’t forget to extend that great sound to greetings after hours and in other times of closure like holidays and, if applicable, when foul weather prohibits opening. Certain phone systems have specific, user-friendly capabilities for programming these types of greetings.
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You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
12.) Benvenuti alla John Doe. Potete contattarci dal Lunedì al Venerdì dalle 8am alle 12.30pm e dall’1pm alle 4.30pm. Al momento non possiamo rispondere personalmente alla vostra chiamata. Si prega di lasciare un messaggio con il vostro nome e numero di telefono e vi richiameremo al più presto possibile. Per casi urgenti, potete raggiungerci al numero 0821 91039-1211. Grazie.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Closed or After Hours 3. INFORMATION/OUTBOUND Outbound Informational Calls Outbound Dialer: Driving Without License Information Requests Online Certificate Requests If you have a specific request for script examples that are not included in this document, please e-mail [email protected] and we will look for examples for you.
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.