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Receptionist Group is an option which forwards incoming calls directly to certain users or phone numbers before call goes to Auto Attendant. This group has its own activity periods (weekly schedule). Navigate to HostPilot > Services > Unite > Auto Attendants > Add Receptionist Group. Specify the Receptionist Group Name, Display Name and Ring type. Set up the Receptionist Group Schedule type Set the time frame for the schedule to be active and save changes. Add users/phone numbers and save changes. Further destination of a call depends on the rest of the Auto Attendant options.

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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
For Calls From, select Any Number or Selected Numbers with at least one option from the following: .

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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Website: https://www.bmindfullouisville.com/practice-building-blog-1/2019/7/10/voicemail-script-for-your-mental-health-or-wellness-private-practice

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12.) Bienvenue chez JohnDoe. Vous pouvez nous joindre du lundi au vendredi de 8h à 12h30 et de 13 heures à 16h30. Nous ne pouvons pas prendre votre appel pour le moment. Laissez un message avec votre nom et votre numéro de téléphone et nous vous rappellerons dès que possible. En cas d'urgence, vous pouvez nous joindre sur le numéro 0821 91039- 1211. Merci beaucoup.
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.

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4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to [email protected] and we will get back to you as soon as possible - Thank you.

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Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.

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    The first time you access your mailbox, the system will walk you through setting up your password, name recordings, and greetings. Please follow this all the way through and it will not play the tutorial again. The following instructions are for when you need to change something after the initial setup.

    Hi, this is Tom, the sales manager at Orlando Powersports. I’m either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if I’m really lucky, I’m out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
    Our Virtual PBX system provides you with a local or toll free number with live-call-transfer…

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    Custom phone greetings audio files are fully optimized for the highest quality playback on every phone system.

    You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
    This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.

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    Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.

    You will now be returned to the Queue settings, and will see the new mailbox reflected in Timeout Destination. To finish configuring the queue, click the + button for Queue Agents, once for each extension you wish to have in the queue. For example, if you have 3 helpdesk extensions, click this 3 times.
    As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.

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    If you have indicated you will be checking messages, ensure that you do so. If your ability to do so changes, remember to update your greeting. Tip: have someone else call your voicemail and check your greeting. You may not hear your own omissions.

    2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
    If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.

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5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.

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Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.

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This parameter allows a user to delete all existing voice mail messages in the mailbox.

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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."

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